Frequently Asked Questions
Everything you need to know about your Orvis experience.
What is the Orvis 100% Satisfaction Guarantee?
We stand behind every item we sell. If you are not satisfied with your purchase for any reason, you may return it for a replacement or a full refund at any time.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status by logging into your account on Orvis.com.
What are your shipping rates and delivery times?
Standard shipping typically takes 5-7 business days. We offer several expedited options including 2-day and next-day delivery for an additional fee based on your order total.
How do I determine the right size for clothing?
Each product page features a detailed 'Size Chart' link. We provide measurements for chest, waist, and sleeve length to help you find the perfect fit for our shirts, jackets, and trousers.
Does Orvis offer international shipping?
Yes, we ship to over 150 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and weight of the package.
Can I return an item purchased online to an Orvis retail store?
Yes, most items purchased online can be returned to any Orvis retail store or outlet. Please bring your original packing slip or order confirmation email to facilitate the process.